EMC Legato NetWorker Commands Reference

nsr_support

SYNOPSIS

       nsr_support [ -ab:cdef:g:hi:jl:m:no:prst:uvwxz ]

       nsrsup [ -ab:cdef:g:hi:jl:m:no:prst:uvwxz ]

DESCRIPTION

       nsr_support gathers up information about a system to be used by
       Technical Support or Engineering for analysis.  Although there are a
       lot of flags, in most cases the default should suffice.  The output is
       gathered into /nsr/tmp/n_supp.pid.  If an output filename is provided,
       the contents are moved there.  If output is to be emailed, the output
       is split into multiple files with appropriate names with the pid as
       suffix, then it's tar'red, optionally compressed and then uuencoded for
       mailing.  The output can also be in html format for either saving
       locally or mailing.

PLATFORMS

       nsr_support is officially supported on the following platforms.  It
       will likely run on other Un*x platforms as well.  Platform names as
       reported by the uname(1) command.

              SunOS
              OSF1
              HP-UX
              Linux
              AIX
              IRIX IRIX64
              DYNIX/ptx

OPTIONS

       The following options affect the behaviour of nsr_support(1).  Long
       boolean flags can be turned on with --flag-name | --flag-name=yes, and
       they can be turned off with --noflag-name | --flag-name=no.  Long
       non-boolean flags can only be turned of with --noflag-name.  Flags
       which take arguments require their arguments to be a comma or space
       separated, quoted list.  For single letter options, the uppercase
       version of the flag turns the behaviour off.

       -a, --all
              Turn on all flags.

       -A     Turn off all flags.

       -b cores,daemons
              --dbg-cores
              --dbg-daemons
              Run debugger on core files and/or daemons.  Default is
              --dbg-cores.  --all turns on --dbg-cores --dbg-daemons.

       -B     Turn off running debugger on cores and daemons.

       -c, --clients

       -e, --env-path
              Append the PATH from the environment to the default in script.
              The default is
              /sbin:/usr/sbin:/bin:/usr/bin:/etc
              If it exists, /usr/xpg4/bin is prepended.  The following are
              appended, if they exist.
                     /usr/ucb
                     /usr/bsd
                     /usr/sadm/bin
                     /usr/ccs/bin
                     /usr/etc
                     /etc/LGTOuscsi
                     /usr/local/bin
                     /usr/libexec
                     /usr/libexec/sccs
                     /usr/sbin/nsr
                     /usr/bin/nsr
                     /usr/nsrsbin
                     /usr/nsrbin
                     /opt/SUNWspro/bin
                     /opt/networker/bin
                     /usr/opt/networker/bin

       -f arg, --file-list=arg
              Tail additional named files.

       -F     Do not tail additional files.

       -g arg, --grep-list=arg
              grep(1) logfiles specified with -l.  Default is --greplist=mbuf.

       -G     Turn off grepping of logfiles.

       -h     Print help on the single character flags and exit.

       --help Print help on the long flags and exit.

       --hw-conf
              Attempt to gather some hardware and kernel configuration
              information.  On by default.

       --html-output, --html
              Generate html output.  Off by default.  --all turns it on.

       -i arg, --mminfo=arg
              Run mminfo(1) with the specified flags, do not use the - before
              arg.  Default is --mminfo=mvV,avV.

       -I     Do not run mminfo(1).

       --ipcs-info
              Run ipcs(1) -a.  On by default.

       -j, --jb-info
              Display jukebox info, if available.  On by default.

       -J     Do not display jukebox info.
              Display log files, the nsr res files and query RAP.  Default is
              --nsr-log --daemon-log --sysmess-log --nsr-res --log-lines=3000.
              --all turns on --nsr-log --daemon-log --sysmess-log --nsr-res
              --rap-res --log-lines=all.

       -L     Do not display logfiles.

       -m arg, --mail=arg
              Set email address to arg.  Output will be emailed to named
              person.  The output is going to be multiple files that are
              tar'red, compressed and then uuencoded.  If output is in html
              mode, there will be only one single file but the above still
              applies.  To retrieve the files use:
              uudecode -p < file_name | uncompress -c | tar xf -
              You can replace the uncompress(1) command with gzip -dc.

       -M     Do not email output.  On by default.

       -n, --netstat
              Run netstat(1).  On by default.

       -N     Do not run netstat(1).

       -o arg, --output-file=arg
              Set output file name to arg.

       -O     Do not set output file name.  On by default.

       -p, --check-path
              Check for presence of NetWorker executables.  Runs cksum(1) and
              what(1) on binaries.  On by default.

       -P     Do not check for presence of NetWorker binaries.

       --path=arg
              Add arg to the PATH.  See --env-path as well.

       -r, --rpcinfo
              Run rpcinfo(1) -b 390109 2 to find NetWorker servers.  On by
              default.

       -R     Do not run rpcinfo(1).

       -s, --ps
              Run ps(1).  On by default.

       -S     Do not run ps(1).

       --savegrp
              Run savegrp(1) -p on every group

       --show-pkgs
              Attempt to show the packages installed.  On by default.

       --subject=arg
              Set the email's Subject: field.

       -t arg, --trace-list=arg, --trace-time=nnn
              Set temp directory for temporary output files.

       -u, --user-info
              Interactively obtain user info, incident #, etc.  On by default.

       -U     Do not try to obtain user info interactively.

       -v, --vmstat
              Run vmstat(1)/sar(8).  On by default.

       -V     Do not run vmstat(1)/sar(8).

       --verbose
              Set verbose output.  Prints the values of the internal
              configuration parameters.  Also prints some info on the progress
              of the script.

       -w, --swap-info
              Get swap info.  On by default.

       -W     Do not get swap info.

       -x, --indexes
              Print index data.  On by default.

       -X     Do not print index data.

       -z, --compress
              Compress output using compress(1).  Emails are always
              compressed.

       -Z     Do not compress(1) output.  On by default.

REQUIREMENTS

       nsr_support requires a temporary directory to store the data it is
       gathering.  This directory is by default /nsr/tmp or if that does not
       exist, it is /tmp.  This can be changed with --temp-dir.  This is only
       important if you're emailing the output or you're not specifying an
       output file.

EXAMPLES

       nsrsup --mail=ts-in@legato.com --nouser-info --html-output
       nsrsup --path=/usr/mybin:/usr/mybin/sbin

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